CONDITIONS OF USE
Please read the following guidelines. Shopping at Zamaisha means you agree to the terms and conditions provided on the website which may be updated by us from time to time. Please check this page regularly to notice any changes we may have made to it. The terms We/Us/Our refers to company itself.
INTRODUCTION
The domain name zamaisha.com is a site operated by Atulya Traders, a company from Jaipur, India.
SERVICES
ZAMAISHA is an online retailer of apparels and few other lifestyle products provided with great values to customers. It allows customers to purchase variety of products by placing orders and zamaisha.com is qualified for its payments.
ELECTRONIC COMMUNICATION
You communicate with us electronically when you visit zamaisha.com through e-mail. By doing this you automatically give us consent to receive communications via e-mail and notices on our website. You agree to all agreements, disclosures and other communications provided by us satisfy all legal requirements in writing.
COPYRIGHT
All images, videos, texts, programs, technology, content and other material which appear on this website comes under intellectual property rights of zamaisha.com . Any use of the website and it content including copying or storing half or whole part other that your personal or non-commercial use is prohibited without the permission of ZAMAISHA. You cannot modify, distribute or re-post anything on this website for any purpose. The Zamaisha brand name, logo, slogan and all related product and service are the trademarks of zamaisha.com. No one accessing this website is allowed to use its name or logo in any manner.
The compilation of all the content on this website comes under exclusive property of ZAMAISHA and is protected by India and other International copyright laws.
ACCOUNT AND REGISTRATION OBLIGATION
The information provided by you in the registration, buying or listing, in the feedback area or through the e-mail process is termed as “Your Information” and is protected by us in accordance with our privacy policy. You are responsible for the confidentiality of your account and password if you use this website. You may restrict someone else’s access to your computer and device to protect your account from any breaches and you agree to be responsible for all the activities that appear under your account and password. Zamaisha is not responsible for any loss or damage due to failure by you in protecting your account and password. If you know or doubt that someone knows your password then you should change it immediately. If we suspect any breach of security or misuse of Zamaisha site, we may require you to change the password or suspend your account without any liability to Zamaisha.
You agree to provide accurate, true and complete information about yourself in the registration process , promptly update and maintain the data on periodic basis to keep it true and accurate. If the information provided by you is untrue, incorrect or not current then Zamaisha has all the rights to declare it as untrue, incorrect and not current in accordance with User Agreement, Zamaisha has the right to indefinitely suspend your account and terminate your access to the Site.
PRICING INFORMATION
While Zamaisha strives to provide accurate product and pricing information but pricing or emblematic error may occur. In case of of error in pricing or product information, Zamaisha has the right to refuse or cancel any order for that product, unless the product has already been dispatched. In case of the item being mis-priced, Zamaisha will contact you for your instruction such as order with the changed price or cancel your order and notify you such cancellations.
In event Zamaisha has accepted your order by mistake and the payment is successfully debited from your account with a message from the bank to your email of your amount being debited. The payment is processed before Zamaisha has dispatched your order. If we cancel the order after the payment being processed, the deducted amount will be reversed to your account.
Prices and availability may change without notice depending on the quantity of orders.
CANCELLATION BY ZAMAISHA
In order to availability of products or error in listing we from Zamaisha reserve sole rights to not accept or cancel some orders. This may not happen frequently but customers must be informed about these unforeseen information. Zamaisha will inform the customers via e-mail about such cancellations. If your order is cancelled by Zamaisha due to such situation after processing your payment, same amount will be reversed. Orders can also be cancelled in case of fraud or lack of information provided by you.
CUSTOMER SERVICE
Zamaisha may not guarantee instant response as there can be some delay in acknowledging all the queries. Any information you feel in the chat may be stored for Zamaisha’s reference and is not accessible for the customers for any further edits after they submit it.
While chatting, the customers should not use any objectionable language i.e. unlawful, defamatory, threatening, abusive, obscene. The chat room will not be used for selling of any product, advising a business opportunity or other form of solicitation. This will be considered as misuse of terms and conditions.
If you agree to above, then only you are allowed to enter the chat room and discuss with our executives else you won’t be provided with any response and terminated permanently to use the website.
YOU AGREE AND CONFIRM
To check the product description carefully before placing the order and use the services provided by Zamaisha for lawful purposes and and using the Site and transacting on the Site.
To provide authenticate and true information wherever it is asked by Zamaisha. Zamaisha reserves sole right to confirm and validate the information provided by you at any time. Even after re-confirmation the information provided by you is incorrect in any way, Zamaisha can suspend your access to use the site at any time.
In any event of non-delivery on account of a mistake by your end(incorrect address or phone number details) , at the time of reattempt Zamaisha can claim the extra cost of redelivery from you.
RISK OF LOSS
Once Zamaisha delivers the ordered items to the buyer/customer and possession of the parcel is given to them, Buyer/Customer is responsible for everything in the parcel(e.g. loss or damage of the product). Zamaisha is not responsible for any mishappening with the delivered parcel.
RETURN POLICY
Our return policy allows you to initiate a return within 48 hours of receiving your order. To be eligible for a return, please ensure the following conditions are met:
- Unused Product: The product must be unused, in its original packaging, and in the same condition as when you received it. We cannot accept returns for products that show signs of wear or use.
- Product Defect or Incorrect Item: We will only approve return requests if the product is damaged or if you received an item that is completely different from what you ordered.
- Video of Unpacking: In the case of a damaged product or incorrect item, we require you to provide a video of the unpacking process. This video helps us verify the condition of the product when it was received and ensures a smoother return process.
Please note that our return policy may vary for specific products or promotions. We recommend reviewing the product’s individual return policy or contacting our customer support team for any additional information.
If your return request meets the above criteria, please contact our customer support team to initiate the return process. They will provide you with further instructions on how to proceed.
We are committed to ensuring your satisfaction with our products, and we aim to provide a fair and transparent return process to address any issues you may encounter. Thank you for choosing us as your trusted supplier.
